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With an aim to remain at the top of the chart, we consistently focus on serving our customers in the best possible manner. Whatever we offer, it comes with a guarantee of 100% cash back in order to not let you feel cheated if anyhow you find the product useless.
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Shape the marketplace.
We rigorously and fearlessly test, review, and report on products and services, equipping consumers to make meaningful choices that improve their own lives and move the marketplace to better meet their needs.
As the leading voice and champion of consumers, we are uniquely positioned to work with businesses to improve products and practices, bringing safer and healthier options to the market in response to consumer needs.
Guide rule makers.
We bring together our scientific expertise and nonpartisan analysis with the power of consumer coalitions to elevate commonsense, consumer-friendly rules (legislation and regulation), fight policies that harm consumers, and re-balance market forces to favor consumers’ health, safety, privacy, and financial security.
Across everything we do, Consumer Reports unites impartial, trustworthy guidance with eight decades of unwavering commitment to equipping consumers to make informed decisions. By being driven solely by the needs and interests of consumers, we continue to serve as the gold standard for consumer knowledge and consumer power. Ultimately, our success lies in being a voice for and giving a voice to consumers.